Frequently Asked Questions

Everything you need to know about your Back Nine Press order.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused and unwashed items in their original packaging. Please contact our support team to initiate a return or exchange.

Do you offer international shipping?

Yes, we ship to select countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and order weight.

How can I track my package?

Once your order is shipped, you will receive an email confirmation containing a tracking link. You can also log into your account on our website to view your order status.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all Back Nine Press products come with a 1-year limited warranty against manufacturing defects. If you experience an issue with the quality of your item, please reach out to our service team.